Spinbetter Casino has been available online since 2018 and is licensed by the Curaçao Gaming Authority under 8048/JAZ. With a selection of over 8,000 casino games, hundreds of live dealer titles, and a generous sports betting offer, Spinbetter has something to offer for every gambling enthusiast.
One thing that caught our eye is the Spinbetter VIP cashback program. The cashback amount grows with each of the eight levels in the loyalty program, and it includes other perks as well. Our experts have thoroughly tested the website to provide an unbiased review to help you decide if this is the right casino for you.
Spinbetter Casino Bonuses
| Bonus | Description | Promotion Code |
|---|---|---|
| 1 deposit | 100% up to €300 +30 Free Spins | No Bonus Code |
| 2 deposit | 50% up to €350 +35 Free Spins | No Bonus Code |
| 3 deposit | 25% up to €400 +40 Free Spins | No Bonus Code |
| 4 deposit | 25% up to €450 +45 Free Spins | No Bonus Code |
New beginnings are exciting at Spinbetter with the welcome package bonus that stretches over the first four deposits. You can claim the first deposit bonus with a minimum deposit of $15, while the following three offers are available at $25. The wagering for the bonus and free spins winnings is x35, and you have seven days to complete it before claiming another bonus.
Each deposit comes with a pack of free spins on Juicy Fruits 27 Ways and Bonanza Billion. Furthermore, Spinbetter has an extra step in their welcome package: a surprise bonus for your 10th deposit – 50% up to $300 and free spins on Wild Chicago.
You can also count on a VIP cashback at Spinbetter tied to your loyalty level. You begin at Copper and work your way up to Diamond, where you can get a guaranteed 15% cashback bonus on all your wagering, plus a dedicated account manager and many more surprises.
If you’re a fan of free spins bonus, Spinbetter gives you up to 200 spins on Fridays for deposits starting at $50. Likewise, if you’re into the popular Aviator game from Spribe, the casino offers you up to 60 free bets every Sunday.
Wednesdays bring you a combination of bonus and free spins at Spinbetter with 50% and 50 spins for a deposit of at least $25.
Spinbetter is there for you in the joyous moments, and nothing says celebration like your birthday. You can get up to 100 free spins to celebrate your birthday in fashion.
Spinbetter Games
There’s an incredible collection of over 100 software providers at Spinbetter, with popular studios like Red Tiget, Betsoft, or Hacksaw among them. This guarantees a vast library of pokies, table games, live casino titles, and anything you can think of.
There are countless ways to filter the games and enjoy your favourites. When it comes to pokies, you can use the following filters from the left side of the screen:
- New;
- Favourites;
- Popular;
- Jackpot;
- Bonus Buy;
- Megaways.
Or, you can use the search bar to locate the games immediately by their names. Another nice touch is the possibility of searching through the provider database and finding games. Furthermore, you can easily switch to Live Casino, TV Games, or Sports Betting from the buttons on top.
Payment Methods
There’s no shortage of payment and withdrawal methods at Spinbetter. However, while you can choose from many vouchers, e-wallets and bank transfer methods, credit cards are not possible. Luckily, they have popular e-wallets like Mifinity for all Australian players to enjoy.
Cryptocurrency is also an option to deposit and withdraw at Spinbetter, and it’s an extra benefit.
Deposits are processed instantly, no matter the method chosen, and the casino adds no fee or hidden tax. Note that the payment method you select may imply a fee for the transfer. Withdrawals are also tax-free, and the casino has a 24-hour pending period before processing them.
Spinbetter Casino Withdrawal Time
The Spinbetter withdrawal time changes from one method to another. Cryptocurrency and ewallets are the fastest, with a processing timeframe of between 20 minutes and 24 hours until you get the funds in the account.
Usability
| Website Features | Details |
|---|---|
| Loading Speed | 2 sec |
| Look and Feel | Bookmaker/Standard Casino |
| Site Navigation | Horizontal Menus + Filtering |
| Search Function | Yes |
| Game Theme Collections | Yes — Scratch Cards, Bingo, Aviator |
| Game Filters | No |
| Provider Filters | Yes |
| Registration Process | Register by phone, in one click, by email, in social networks and messengers |
The site’s looks are not Spinbetter’s selling point, as the interface has nothing special. A blue background with white menu buttons and various categorisations. However, it’s navigation and filtering where they excel.
You can immediately find any game with the search bar that returns results in under one second. Furthermore, you can browse providers and various pokie mechanics (Bonus Buy, Jackpot or Megaways) to narrow things down even further.
Overall, the website loading speed is excellent, and even though there’s lots of information, it doesn’t feel cramped or hard to follow.
How to Create an Account
Getting a new account at Spinbetter is easy — start from the homepage and click the red REGISTRATION BUTTON. From here, you have two options to continue with the registration process:
- By e-mail, you have to give your full name, email, and choose the country and currency. Confirmation of email is a mandatory step, and you can complete it by inserting a code you receive on the provided email address.
- By phone — a simplified registration process only requires your phone number, first name, country and currency. You will have to confirm the phone number by entering a code sent via SMS.
How to Complete the KYC Process?
You have two ways of completing the KYC process at Spinbetter. You can either go to your account after registration, click on KYC and open the window where to upload the documents. Or, you can prepare them and send them via email at [email protected] .
Here are the required documents:
- Proof of address — bank statement, utility bill;
- Proof of identity — ID card, passport or driving licence.
The KYC department checks your documents and replies within 48 hours, updating your account status.
Spinbetter Casino on Mobile
| Mobile Features | Details |
|---|---|
| Web App | No |
| Spinbetter iOS App | Yes |
| Spinbetter Android App | Yes |
| Loading Speed | 3.12 sec |
| Look and Feel | Optimised |
| Mobile Bonus | No |
Spinbetter offers a dedicated app for mobile only to Android users. You need to download the .apk file on your phone and then allow special permission to install it, which won’t be easy for the regular user.
On the other hand, iOS users only have the option to add the website to their phone’s home screen and play on the mobile website. Luckily, they dedicated many resources to creating a responsible and versatile website.
Whether you go for the application or the mobile web version, you can count on the same quality you get on the desktop. Everything loads quickly, the vast majority of the games are also available for mobile, and we encountered no bugs in the testing process. Furthermore, the search bar and all the filtering possibilities are also available for mobile users.
Customer Support
| Contact Method | Availability | Response Time |
|---|---|---|
| Live Chat | Yes | 1-2 min |
| E-mail ([email protected]) | Yes | 1 hours |
| Phone | No | — |
| FAQ Page | No | — |
If you want to find answers in the FAQ section, don’t count on it at Spinbetter. Even though the website displays this section, it’s under construction, so that you won’t find any info there. There’s also no phone support available. However, you can count on 24/7 live chat and a fast-response email.
Live chat answers in minutes and is available to help players maintain responsible gambling practices. The live-chat starts with a virtual assistant by default, but once you insert your query, you’re redirected to a support operator.
They can be contacted to establish limits on deposits, wagers, losses, or playing time. Additionally, they can assist in setting up self-exclusion and cooling-off periods, restricting your ability to gamble for a designated period.
Problems with Spinbetter Casino
| Risk Category | Risk Level |
|---|---|
| Casino Risk | Medium |
| Deposit Issues Risk | Low |
| Withdrawal Issues Risk | Medium |
| KYC Issues Risk | Medium |
| Slots Issues Risk | Medium |
| Registration Issues Risk | Low |
| Bonus Issues Risk | Low |
| Main Problem | Cases where casinos have cancelled bonuses or delayed payments |
All the aspects we analysed about Spinbetter were satisfying, but we wanted to expand our search, so we checked the complaints platforms and forums. Found some cases in which the casino voided bonuses or delayed payments. However, only a few of them stood up, and each time, the casino responded to help find a solution. The absence of credit cards for deposits and withdrawals is another thing to point out.
Conclusion
Spinbetter is a competitive online casino that can satisfy most players’ needs. The range of games is fantastic. There are multiple providers, great bonus deals and payment methods. However, not offering credit cards for deposits and withdrawals could be problematic for some players.
Also, offering a sportsbook is a nice touch as players can combine their favourite pokies with supporting their favourite teams. The customer support aspect is appropriately handled, but a working FAQ page and a phone number would improve things even more.
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